Terms & Conditions

SALES CONDITIONS: The prices and terms on this quotation are not subject to verbal changes or other agreements unless approved in writing by the Production Products, Inc. All Quotations and agreements are contingent upon strikes, accidents, fires, availability of materials and all other causes beyond our control. Prices are based on costs and conditions existing on date of quotation and are subject to change by the Seller before final acceptance. Typographical and stenographic errors are subject to correction. Conditions not specifically stated herein shall be governed by established trade customs. Terms inconsistent with those stated herein which may appear on Purchaser's formal order will not be binding on the Seller.

SALES TAX: Any applicable, state sales tax will be added to your order. If tax exempt, please call us direct 800-231-8040 to place your order and provide valid sales tax exemption certificate.

DELIVERY/SHIPPING POLICY: Freight / Delivery FOB Seller’s warehouse or such other location as seller in its sole discretion may from time to time designate. Freight charges will be pre-paid and added to the invoice, using routing of our choice for delivery to locations anywhere in the Contiguous United States. All items are packaged for domestic shipment. Additional fees will be charged for international shipments requiring export approved packaging or special crating. Title passes to consignee at time shipment leaves the dock and carrier is agent of consignee.

PRODUCT AVAILABILITY: Products or items purchased from Production Products, Inc. maybe limited in their availability. Some products may not be available for immediate shipment. Production Products, Inc. will be held harmless for any such delays in shipping. If the item is labeled “In Stock” it will most likely ship in one week from acceptance the order. Production Products, Inc. has the right to revise or cease to make available certain products without prior notice.

DAMAGED GOODS: All products are thoroughly inspected prior to shipment. In the case of any damage the carrier's agent must make the proper notation on the delivery receipt. Do not accept any items delivered by the carrier unless they are in perfect condition. THE CONSIGNEE MUST MAKE APPLICATION DIRECTLY TO THE CARRIER FOR ADJUSTMENT FOR ANY DAMAGED GOODS, CONCEALED OR OTHERWISE.

CONCEALED DAMAGE: Should the damage not be discovered until after the items are unpacked, a damage report should be made AT ONCE to the carrier whose agent will make an inspection and a "concealed damage" report. Unless this is done, all items repaired or replaced on account of damage shall be at your expense. Production Products, Inc. cannot be held responsible, for products that left our warehouse in perfect condition and so signed for by the carrier.

RETURN POLICY: Please call Production Products, Inc. for Return Authorization and shipping instructions. No returns will be authorized after 30 days past the invoice date. Returns within the 30 day limit may be assessed a 15% restocking fee. Returns should be in good condition and in their original condition to earn credit. Returns will be at the original purchase price less any restocking fee when all instructions are followed.

REFUND POLICY: Goods are not to be returned without permission from Production Products, Inc. A 15% restocking fee may be made on all goods returned, as well as reconditioning charge if required, as determined by Production Products, Inc. Any goods returned without our permission may be refused. Freight charges for returned shipments may be the responsibility of the customer. Credits (original purchase price less any restocking fee) will appear back on your credit card no later than 3 business days after return is received.

CHANGES AND CANCELLATIONS: Goods designated as "non-stock" are not subject to changes or cancellations as they are manufactured for each individual order.

NON CANCELLATION: Because of the highly proprietary nature of our equipment, once final acceptance of equipment designs are accepted by buyer, this order cannot be canceled without being in default wherein full payment will immediately become due and payable. Therefore, if you cancel, you are still required to pay that bill. Once a purchase order is submitted, it cannot be terminated or canceled by Buyer for any reason and the submission of a purchase order shall be deemed an acceptance of this non-cancellation provision.

COUNTRY OF MERCHANT: Production Products, Inc. is located at 30487 Potomac Way Charlotte Hall, MD 20622

INDEMNITY: Buyer agrees to indemnify and hold harmless Seller and its vendors of and from any and all claims or liabilities asserted against Seller or its vendors in connection with the manufacture, sale, delivery, re-sale, or repair or use of any equipment covered by or furnished under this contract arising in whole or in part out of or by reason of the failure of Buyer, its agents, servants, employees, or customers to follow the instructions, warnings or recommendations furnished by Seller or it’s vendors in connection with such equipment,  or by reason of the failure of Buyers, its agents, servants, employees or customers to comply with all applicable federal, state and local laws applicable to such equipment, including the Occupational Safety and Health Act of 1970 or by reason of the negligence of Buyers, it’s agents, servants, employees, or customers.